The safety of Melbourne’s trains is being questioned after a woman fell between a train and platform this morning at Malvern station.
The woman was trying to board the city-bound train when she became wedged in the gap and hit her head. The woman was trapped for about half an hour. Channel Nine reporter Andrew Nelson tweeted that the woman’s fingers had become caught in a train door.
The incident occurred during Melbourne’s peak hour commute and threw the system into chaos until about 10am.
Discussions about how the gap between trains and platforms could be made safer are on the way, with ramps seeming like the most common answer.
Ross Amiguet, 52, said: “Ramps would solve the problem but you have to factor in cost and then added time for the ramps to reach the platform and whether it is actually worth doing it. Then again people could always look where they are going because the gap really isn’t that big.”
Marissa Green, 17, also believes the gap isn’t too big but says it might be a bigger challenge for older people. “For people my age it’s no issue but older people may struggle to make the step.” She also believes ramps could be introduced: “Ramps would be good but I don’t see Metro doing that anytime soon because this kind of thing very rarely happens.”
Tim McCarthy, 26, told The Newsroom gaps were far too big: “There should be no room for error, trains go in straight lines so there doesn’t really need to be a gap. … [It] shouldn’t matter how many times it happens; once can be enough for someone to be seriously injured or die.”
Rahul Velue of Metro Trains said he believed the safety measures taken by Metro were more than good enough, saying such incidents were very rare. “This never happens, it’s only happened once in my time here.”
Mr Velue said responsibility lay with commuters to be more alert. “People should be concentrating more. You see people on their iPhones and not looking where they are going; that’s when accidents can happen.
“There is communication from Metro employees, we are constantly on the microphone with safety instructions. The platform is very close and while, yes, some aren’t as close as they can be, the gaps aren’t dangerous. They just require some more concentration.” – Jake Benoiton
Top photo taken by Jake Benoiton