Flights in and out of Bali have been cancelled or delayed due to Mt Raung’s eruption.
The volcano initially erupted on July 2 but due to unfavourable winds around Indonesia, it has pushed the volcanic ash cloud closer to Denpasar Airport faster than flight companies anticipated.
On their Facebook page, Jetstar announced on August 4 (later updated on August 5) that some flights leaving to or from Bali had been cancelled.
“Following careful assessment of the latest information provided by the Volcanic Ash Advisory Centre, we have had to delay and cancel some flights in and out of Bali,” the Facebook post said.
“We have been advised that Mt Raung continues to erupt and winds are blowing in an unfavourable direction, and are forecast to continue to do so for the rest of the day,” a Virgin spokesperson said.
Although Jetstar flights including JQ43 to Bali and flight JQ44 from Bali to Melbourne had been rescheduled, they have since been cancelled.
Virgin Australia updated their customers on August 5, stating that all flights relating to Bali were cancelled but told their customers that they would continue to monitor the ash cloud.
“Once we have confirmed that conditions have improved, additional flights will be scheduled between Australia and Denpasar to ensure we can have guests on their way as soon as possible,” the update said.
With approximately 14 flights being cancelled between Jetstar and Virgin, various responses from customers have appeared on social media in the past 24 hours. Most comments express anxiety as they continue to monitor the flights, however some comments express hatred towards Mt Raung.
— Achy Gionino (@achi_cuppa) August 4, 2015
However, some customers are grateful to the airline for their efforts of monitoring of the ash cloud and the safety of its customers.
Pauline Grimmer gave praise to Jetstar on their Facebook post: “Thanks Jetstar for looking after your passengers and crew. I too am booked to fly to Bali, but would much rather get there safely and without incident.”
Dave Blanch also gave positive feedback to Jetstar writing, “Good job Jetstar. Keeping everyone safe in the skies. This is why I love flying with you.” – Luke Rufford
Top photo from Chris Junker’s Flickr Photostream